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FAQ

 

Are my transactions secure?

Security is of most importance to us, here at Love My Luggage we use Barclaycard Secure. Barclaycard Secure is provided in association with "Verified by Visa" and "Mastercard SecureCode" and it is designed to protect your card against unauthorised use when you shop online.

How does it work? When you make a purchase in a shop using your credit card, you're asked to enter a PIN number to validate the transaction. Barclaycard Secure allows you to validate you online transactions in a similar way.

What delivery options can I choose from?

We offer FREE standard 3-5 days delivery for UK Mainland for orders over £49

Next Day delivery start from 6.95 (dependant on the weight of your order). Exact prices will be calculated at the checkout

Does Love my Luggage offer International delivery?

Yes, we offer world wide delivery for all our products. Simply select your region and delivery option at the checkout and your basket will be updated accordingly with the correct shipping fee. 

How do I place an order?

We have designed the Love My Luggage site to be simple and incredibly user friendly. To place an order simply 1) Choose the products you Love, 2) Check your basket and 3) Finalise your order by completing your delivery & payment details

What payment methods does Love My Luggage accept?

Barclaycard Business, Visa, Delta, Visa Electron, Maestro, Mastercard.

Can I order over the phone?

Yes, we accept orders over the phone. Just call one of our friendly sales advisors who will be more than willing to help answer any of your queries and complete your order over the phone.